Stytch - Notice history

All systems operational

Live API - Operational

100% - uptime
Apr 2022 · 100.00%May · 99.956%Jun · 99.863%

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Apr 2022
May 2022
Jun 2022

Test API - Operational

100% - uptime
Apr 2022 · 100.00%May · 100.00%Jun · 100.00%

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Apr 2022
May 2022
Jun 2022

Javascript SDK - Operational

100% - uptime
Apr 2022 · 100.00%May · 100.00%Jun · 100.00%

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Apr 2022
May 2022
Jun 2022

Device Fingerprinting - Operational

100% - uptime
Apr 2022 · 100.00%May · 100.00%Jun · 100.00%

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Apr 2022
May 2022
Jun 2022

Dashboard - Operational

100% - uptime
Apr 2022 · 100.00%May · 100.00%Jun · 100.00%

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Apr 2022
May 2022
Jun 2022

Notice history

Jun 2022

API performance degraded
  • Resolved
    Resolved

    The issue is resolved.

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result. Users should be able to login once again.

  • Identified
    Identified

    We've identified the root cause and are implementing a fix for the issue.

  • Investigating
    Investigating

    We are currently investigating this incident.

May 2022

JWT expiration date encoding issue
  • Resolved
    Resolved

    Rollback of this encoding change is complete. Any session JWTs minted during this time should be refreshed. Please feel free to contact support@stytch.com with any questions.

  • Investigating
    Investigating

    Stytch released an encoding change to our for session management JWTs that resulted in errors for some third party JWT decoding libraries.

SDK failing to load for new sessions
  • Resolved
    Resolved

    We identified the issue and rolled back to resolve it within minutes.

  • Investigating
    Investigating

    Any end user that loaded new data (opened a new tab, navigated to the site) would be unable to use the SDK features.

Apr 2022

No notices reported this month

Apr 2022 to Jun 2022

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