Stytch - Increased email latency – Incident details

All systems operational

Increased email latency

Resolved
Degraded performance
Started 14 days agoLasted about 18 hours

Affected

Live API

Degraded performance from 12:45 PM to 12:02 AM, Operational from 12:02 AM to 6:44 AM

Test API

Degraded performance from 12:45 PM to 12:02 AM, Operational from 12:02 AM to 6:44 AM

Javascript SDK

Degraded performance from 12:45 PM to 12:02 AM, Operational from 12:02 AM to 6:44 AM

Updates
  • Resolved
    Resolved

    Email sending is normal.

  • Monitoring
    Monitoring

    Email sending is once again healthy with the majority of emails arriving promptly. We're continuing to monitor.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    We are currently experiencing increased latency for some email addresses with email-based authentication methods. We are working with our messaging providers on a solution.